How to place an order?
After completing the membership form, add the product or products you like to your shopping cart. After selecting the products you want, click on the "Go to Cart" button and go to the "Basket Screen" screen. On this screen, you can see the addition, subtraction, quantity information and total amount information you want. Click the "Buy" button to complete your order. After filling in the delivery and billing address information and seeing your summary, you can create your order by clicking the "Complete Order" button.
How do I know that you have received my order?
Once you've placed your order, you will be directed to an order confirmation message, which will contain your order number.
This information will also be emailed to you, but it could take up to 30 minutes to arrive in your inbox! Once our team at the warehouse have processed your order, you will receive a second email to let you know that your order is on its way to you.
If an email does not appear to have been received, please check your spam folder.
How do I track my order?
Once we provide you with the tracking number, you will be able to check the item delivery status online by accessing the website of the relevant delivery company.
Is my payment on your site secure?
All online payments are safe and secured. Our website has created a secure transaction environment. The ordering system we used is the industry standard for encryption technology-to protect your private information registered on our site. The encryption system provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.
How do I return a product purchased at this site?
If you need to return or exchange an item, please contact us directly by email for assistance.
How can I use coupon codes?
Add the items you want to buy to your basket. Click the "Discount Code" button under your order summary and select the coupon you want to use from the options, or click the "Apply" button after typing your code.
You can only use 1 discount coupon or code per order.
Coupon codes are not valid for some brands and products.
How can I use the SHOP10 discount coupon?
10% discount is automatically applied in the basket.
Free shipping and 10% discount on G-Line products.
Valid on purchases of $50 or more.
What is the fabric content of your products?
Fabric types differ in seasonal products. 63% Polyester, 32% Viscose, 5% Elastane fabric is used in G-Line Classic model products. You can get detailed information from the product page.
Can I cancel my order?
After completing your purchase, you can cancel your order by contacting our customer services, if the status of your order is as follows; "verification pending" or "preparing".
We cannot cancel your order after it has been shipped.
How long does it take sending my order to the shipping company?
Your orders are handed over to the relevant shipping companies within 24 hours.
In case there is/are item/s pending for supply in your order, the shipping period may vary.
You can view the estimated supplement period from "My Orders" menu.
How long does it take for my order to reach me?
Standard (Free) Shipping : Choosing standard (free) shipping generally guarantees a delivery time of 4-7 business days.
Expedited Shipping: Choosing expedited shipping generally guarantees a delivery time of 2-5 business days.
What are your payment methods?
We accept the following payment methods:
We do not accept payment via bank transfer.
All of our products are manufactured in Turkey and shipped from our main warehouses located in Istanbul,Turkey or California,USA. There are no reports indicating that textile and ready-wear products may contain COVID-19 virus. Plus, we are sterilizing our warehouse on a daily basis with the silver ion disinfection method. We've taken all the necessary precautions to deliver your orders in accordance with hygiene rules. You can shop from glinetex.com with peace of mind. Thank you for your sensitivity, we hope the world overcomes this dire situation as soon as possible.Do we have wholesale option?
Yes, we have and please check our wholesale site.Is Free Shipping Available?
Yes, it is available. Also you can visit our Shipping Policy page.Where Is Our Product Made?
Our skirts are manufactured in Turkey.What Is Our Refund and Exchange Policies?
For our refund and exchange policy, please check our website's Refund Page .